Terms & conditions

Bookings & attendance

• From 28 October 2026, please book sessions at least 6 hours before they start.
• From 28 October 2026, please give at least 12 hours' notice to cancel or reschedule. Sessions cancelled, rescheduled or missed with less than 12 hours' notice will be deducted from your package.
• Already have a package? If you bought your package before 28 October 2026, your original booking terms continue until you buy your next package. Any sessions you've already booked also stay on their original terms.
• I'll wait up to 15 minutes for late arrivals.

Technology

• Please make sure Zoom screen sharing and remote control access are enabled and ready.
• If technical issues can't be resolved early in the session, the session may end, and session minutes may be used.
• It's your responsibility to make sure your device and internet are suitable. Mobile hotspots are generally not recommended. See tech requirements.

Recording

• Sessions are recorded for quality, safety and insurance.

Session availability

• Available times may change and are only confirmed once booked.

Learning environment

For best results, students should have a quiet, distraction-free space (visual and audio), a clear workspace and minimal background noise or interruptions. Headphones can help students stay focused.

Conduct

• Sessions may be ended if behaviour limits effective learning.
• Ongoing issues may lead to discontinuation of services.

General

• Tuition supports your child's learning but does not replace school.
• Progress takes time and consistent effort.

AI

As part of delivering my tutoring service, I use AI tools to help prepare lesson materials, session summaries and administrative tasks. By booking a session, you agree to this as part of my standard operation.